Growth Promotion

• Enrollment How-to

Leads

• Do I have to log in to get my leads?
• How many times are leads sold?
• Can I control the number of leads I receive per day?
• Where can I find a list of the leads I've purchased?
• What is the price of a lead in Allstate Lead Marketplace?
• How do I change the status of a lead?

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Account

• I can't log in. What should I do now?
• If I need to close my account, how do I accomplish this?

Billing

• I would like to delete the credit card I have on file. How do I do so?
• What is Continuous Billing?
• I have a new credit card I would like to add to my account. How do I do this?
• How will I be billed for my leads?

Returns

• How do I return a Live Call Transfer?
• How do I return a lead?
• How long do I have to request a return?
• Why are my lead refund requests getting denied?

Orders

• How do I place an order?
• My lead volume is low. What should I do?
• How do I pause an order?
• How do I edit an order?

Vendors

• Who is generating these leads?
• I want more information about each vendor. Where can I get this?

Resources

• ALM MAX Bid FAQs
• Terms of Service
• ALM - How to Work Internet Leads

Contact ALM Support

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